{"id":113064,"date":"2013-03-15T08:55:50","date_gmt":"2013-03-15T08:55:50","guid":{"rendered":"https:\/\/www.trustedtranslations.com\/?p=113064"},"modified":"2022-04-13T18:00:21","modified_gmt":"2022-04-13T18:00:21","slug":"la-route-vers-le-succes","status":"publish","type":"blog","link":"https:\/\/www.trustedtranslations.com\/fr\/blog\/la-route-vers-le-succes","title":{"rendered":"La Route Vers Le Succ\u00e8s"},"content":{"rendered":"<p><img decoding=\"async\" src=\"https:\/\/www.trustedtranslations.com\/wp-content\/uploads\/2013\/03\/Get-what-you-need.jpg\"><img decoding=\"async\" class=\"alignleft size-full wp-image-1788\" alt=\"Get-what-you-need\" src=\"https:\/\/www.trustedtranslations.com\/wp-content\/uploads\/2013\/03\/Get-what-you-need.jpg\" width=\"128\" height=\"74\" \/><\/a>Lorsque vous travaillez dans la vente, il est tr\u00e8s important de se fixer des objectifs pr\u00e9cis. L&rsquo;objectif final de tout vendeur est \u00e9videmment de vendre autant que possible, mais quand est-il r\u00e9alit\u00e9 ? En fin de compte avec des objectifs, une strat\u00e9gie claire et une forte discipline il est possible d\u2019y parvenir. Au sein de notre d\u00e9partement commercial le processus de vente de traductions de documents est tr\u00e8s clair : la r\u00e9ception d&rsquo;une demande de devis, l\u2019analyse du document par une \u00e9quipe de notre back-office, l\u2019envoi d\u2019un devis d\u00e9taill\u00e9 au <a title=\"5 Points que les Clients Devraient Garder \u00e0 l\u2019Esprit Lorsqu\u2019ils Demandent un Devis\" href=\"https:\/\/www.trustedtranslations.com\/fr\/blog\/2013\/01\/25\/5-points-que-les-clients-devraient-garder-a-lesprit-lorsquils-demandent-un-devis\">client<\/a>, et finalement la confirmation du projet soit par un bon de commande sign\u00e9 ou par le paiement du projet.<\/p>\n<p>Il s&rsquo;agit en g\u00e9n\u00e9ral d&rsquo;une relation virtuelle avec le client, que ce soit par e-mail ou par t\u00e9l\u00e9phone, ce qui implique qu&rsquo;il n&rsquo;y a jamais de contact visuel ou interaction en face-\u00e0-face avec le client. Une bonne \u00e9coute et des comp\u00e9tences rh\u00e9toriques sont donc cruciales. Lors de la r\u00e9ception d&rsquo;une demande de devis, il est de la plus haute importance de comprendre et de conna\u00eetre le pilote de cette demande de traduction : est-ce le <a title=\"Conseils pour la gestion de budgets\" href=\"https:\/\/www.trustedtranslations.com\/fr\/blog\/2013\/03\/08\/conseils-pour-la-gestion-de-budgets\">co\u00fbt<\/a>, la qualit\u00e9 ou le temps ? Une fois que le pilote a \u00e9t\u00e9 d\u00e9termin\u00e9, il est important d&rsquo;\u00e9duquer votre client et de lui expliquer le processus de traduction, de sorte que celui-ci comprenne le devis en interpr\u00e9tant la port\u00e9e et le processus de traduction correspondant.<\/p>\n<p>Restez fid\u00e8les \u00e0 vos clients r\u00e9currents ! Il est tr\u00e8s difficile de gagner de nouveaux clients, et le co\u00fbt impliqu\u00e9 est extr\u00eamement \u00e9lev\u00e9. Par cons\u00e9quent, assurez-vous du suivi aussi rapidement que possible avec vos clients r\u00e9currents, ainsi que de leur donner le service client qu&rsquo;ils m\u00e9ritent. Prouvez \u00e0 vos clients pourquoi ils ont eu raison de vous choisir comme fournisseur de services de traduction.<\/p>\n<p>Soyez pers\u00e9v\u00e9rant lors du suivi de nouveaux clients. Il arrive tr\u00e8s souvent qu&rsquo;une fois qu\u2019un devis ait \u00e9t\u00e9 envoy\u00e9 \u00e0 un nouveau client, la d\u00e9cision d&rsquo;aller de l&rsquo;avant soit report\u00e9es ou retard\u00e9es pour certaines raisons. Montrez au client que vous \u00eates au-dessus de tout ceci et rappelez-lui sans cesse que vous souhaitez collaborer avec lui.<\/p>\n<p>Priorisez votre travail : Ne faites pas de suivi pour une petite vente lorsque vous avez de l\u2019autre c\u00f4t\u00e9 un devis tr\u00e8s urgent concernant un projet de traduction dont le <a title=\"Pourquoi un budget de traduction pour l\u2019ann\u00e9e 2013 est-il n\u00e9cessaire ?\" href=\"https:\/\/www.trustedtranslations.com\/fr\/blog\/2013\/01\/17\/pourquoi-un-budget-de-traduction-pour-lannee-2013-est-il-necessaire\">co\u00fbt<\/a> est\u00a0 tr\u00e8s \u00e9lev\u00e9. Assurez-vous que vous vous concentrez sur les \u00ab\u00a0grandes\u00a0\u00bb ventes et vous verrez qu\u2019au final cela en aura valu la peine.<\/p>\n<p>Dans le cas o\u00f9 vous auriez besoin d\u2019un devis gratuit, n\u2019h\u00e9sitez pas \u00e0 nous contacter ou bien cliquez <a title=\"Devis gratuit\" href=\"https:\/\/www.trustedtranslations.com\/quote\">ici<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<p>Version originale en anglais : <a title=\"A Road to Success\" href=\"https:\/\/www.trustedtranslations.com\/blog\/a-road-to-success-2013-03-11.html\">https:\/\/www.trustedtranslations.com\/a-road-to-success-2013-03-11.html<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"Lorsque vous travaillez dans la vente, il est tr\u00e8s important de se fixer des objectifs pr\u00e9cis. L\u2019objectif final de tout vendeur est \u00e9videmment de vendre autant que possible, mais quand\u2026\n","protected":false},"author":17,"featured_media":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[7613,7582],"tags":[],"class_list":["post-113064","blog","type-blog","status-publish","format-standard","hentry","category-a-propos-de-trusted-translations","category-services-de-traduction"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>La Route Vers Le Succ\u00e8s - Trusted Translations, Inc.<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.trustedtranslations.com\/fr\/blog\/la-route-vers-le-succes\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"La Route Vers Le Succ\u00e8s - Trusted Translations, Inc.\" \/>\n<meta property=\"og:description\" content=\"Lorsque vous travaillez dans la vente, il est tr\u00e8s important de se fixer des objectifs pr\u00e9cis. 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