{"id":113122,"date":"2012-11-02T09:26:24","date_gmt":"2012-11-02T09:26:24","guid":{"rendered":"https:\/\/www.trustedtranslations.com\/?p=113122"},"modified":"2023-02-01T17:48:45","modified_gmt":"2023-02-01T20:48:45","slug":"la-satisfaction-de-nos-clients-est-notre-objectif","status":"publish","type":"blog","link":"https:\/\/www.trustedtranslations.com\/fr\/blog\/la-satisfaction-de-nos-clients-est-notre-objectif","title":{"rendered":"La Satisfaction de Nos Clients est Notre Objectif"},"content":{"rendered":"<p><img decoding=\"async\" src=\"https:\/\/www.trustedtranslations.com\/wp-content\/uploads\/2012\/11\/Happy-Faces-300x260.jpg\" \/>La fonction de <a title=\"Pourquoi un Gestionnaire de Comptes se doit d\u2019\u00eatre Multiculturel\" href=\"https:\/\/www.trustedtranslations.com\/fr\/blog\/2012\/08\/09\/pourquoi-un-gestionnaire-de-comptes-se-doit-detre-multiculturel\">Gestionnaire de Comptes<\/a> peut parfois \u00eatre tr\u00e8s stressante et frustrante, surtout lorsque l\u2019on <a title=\"Le Processus de Vente dans le Secteur de la Traduction\" href=\"https:\/\/www.trustedtranslations.com\/fr\/blog\/2012\/10\/11\/le-processus-de-vente-dans-le-secteur-de-la-traduction\">vend<\/a> de petits projets, ou m\u00eame que l\u2019on ne vend rien du tout. Il arrive aussi qu\u2019un client vous envoie des documents mis \u00e0 jour quelques jours apr\u00e8s que le projet de traduction ait \u00e9t\u00e9 vendu, ce qui complique la situation pour l&rsquo;\u00e9quipe de traduction et le <a title=\"Quelles sont les fonctions d\u2019un Gestionnaire de Comptes ?\" href=\"https:\/\/www.trustedtranslations.com\/fr\/blog\/2012\/09\/06\/quelles-sont-les-fonctions-dun-gestionnaire-de-comptes\">Gestionnaire de Comptes<\/a>. Exer\u00e7ant une fonction dans le secteur des services, il est tr\u00e8s important de se concentrer sur la satisfaction des besoins et des d\u00e9sirs du client. Cela peut impliquer le respect des d\u00e9lais les plus fous, ou \u00e9galement le fait de g\u00e9rer des manuels hautement techniques, cependant notre objectif est toujours de faire au mieux et de se concentrer principalement sur le r\u00e9sultat final : un client heureux et satisfait.<strong><\/strong><\/p>\n<p>Cela \u00e9tant dit, il est tr\u00e8s gratifiant lorsqu\u2019un client satisfait vous informe qu\u2019il est tr\u00e8s content de la qualit\u00e9 de la <a title=\"Qu\u2019est-ce que le Proc\u00e9d\u00e9 de Traduction ?\" href=\"https:\/\/www.trustedtranslations.com\/fr\/blog\/2012\/08\/02\/quest-ce-que-le-procede-de-traduction\">traduction<\/a> ainsi que de l&rsquo;ensemble du service re\u00e7u.<\/p>\n<p>Voici ci-dessous un exemple d&rsquo;un client exprimant sa satisfaction concernant nos services :<\/p>\n<p>\u00abJe souhaitais vous envoyer ce petit email. Le travail que <em><em>Trusted Translations<\/em><\/em> a r\u00e9alis\u00e9 pour nous au cours des deux derni\u00e8res semaines a \u00e9t\u00e9 incroyable. Les traductions sont exactes et le d\u00e9lai d&rsquo;ex\u00e9cution plus que raisonnable. Mes coll\u00e8gues (dont certains sont Canadiens) et moi-m\u00eame ont examin\u00e9 les documents dans leur int\u00e9gralit\u00e9 et ont soulign\u00e9 l\u2019exactitude des traductions. Nous sommes r\u00e9ellement tr\u00e8s satisfaits du travail que <em><em>Trusted Translations<\/em><\/em> a r\u00e9alis\u00e9 et continuera de r\u00e9aliser pour nous. Merci encore.\u00a0\u00bb <strong><\/strong><\/p>\n<p>Nous travaillons pour ce genre de commentaires, et, si vous consultez notre section \u201ct\u00e9moignages\u201d sur notre site <a title=\"T\u00e9moignages\" href=\"https:\/\/www.trustedtranslations.com\/fr\/entreprise\/temoignages\">https:\/\/www.trustedtranslations.com\/frentreprise-traduction\/temoignages.asp<\/a>, vous aurez la possibilit\u00e9 de lire quelques commentaires de clients satisfaits.<\/p>\n<p>Source en anglais\u00a0: <a title=\"Having happy clients is what we strive for\" href=\"https:\/\/www.trustedtranslations.com\/blog\/having-happy-clients-is-what-we-strive-for-2012-10-26.html\">https:\/\/www.trustedtranslations.com\/having-happy-clients-is-what-we-strive-for-2012-10-26.html<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"La fonction de Gestionnaire de Comptes peut parfois \u00eatre tr\u00e8s stressante et frustrante, surtout lorsque l\u2019on vend de petits projets, ou m\u00eame que l\u2019on ne vend rien du tout. Il\u2026\n","protected":false},"author":17,"featured_media":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[7517],"tags":[7969],"class_list":["post-113122","blog","type-blog","status-publish","format-standard","hentry","category-pour-acheteurs-de-traduction","tag-temoignages"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>La Satisfaction de Nos Clients est Notre Objectif - Trusted Translations, Inc.<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.trustedtranslations.com\/fr\/blog\/la-satisfaction-de-nos-clients-est-notre-objectif\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"La Satisfaction de Nos Clients est Notre Objectif - Trusted Translations, Inc.\" \/>\n<meta property=\"og:description\" content=\"La fonction de Gestionnaire de Comptes peut parfois \u00eatre tr\u00e8s stressante et frustrante, surtout lorsque l\u2019on vend de petits projets, ou m\u00eame que l\u2019on ne vend rien du tout. 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